Following attendance at the IFP conference as a delegate (independent CRM specialists), I have taken away so much but promised I would implement one great change to help my clients and business which I have done today - record my meetings! Thanks to Bill Bachrach...
MS Dynamics has recently been receiving a great amount of praise in the wake of Revlon announcing pleasing fiscal results, as Revlon was able to garner millions of dollars in savings by consolidating its worldwide resource planning with the help of MS Dynamics. CIO of Revlon...
With its just announced Salesforce Communities module, which now enables customers to create social communities with business data and processes embedded at the core, Salesforce.com sees an end to the era of legacy portal software The new services will now allow users of Salesforce services to create communities...
MS Dynamics prides itself on making sure that customers feel valuedand appreciated. It is for this reason they offer their Dynamic Customer Excellence Award. This award is offered each year to Microsoft Dynamics customers that most effectively use technology to transform their organizations. This year...
Salesforce is further expanding its presence in social media with brand new advertising app Social.com, which will connect a business’ social advertising with the CRM system they have in place. The new app, called Social.com, lets advertisers power ad campaigns on Facebook and Twitter using...
American NBA team Oklahoma Thunder began building its national franchise in 2008, with the full knowledge that they would have to have an eye towards every facet of the sports entertainment industry. Thunder owners, then, set out to personalize the fan experience. The Thunder customer service team promoted...
Salesforce.com have recently unveiled the next iteration of their social media software, with a large focus on getting users to incorporate mobile CRM more often into their operations. With the latest iteration of Chatter, Salesforce.com is offering new features that let companies gather, access and...
Microsoft Dynamics Convergence began on Tuesday the 19th of March with a speech from Keynote speaker and Microsoft Business Solutions President Kirill Tatarinov. The conference was attended by over 11,000 people, whom Tatarinov addressed on his ideas on reshaping the way the MS Dynamics users...
CEO of Salesforce.com Marc Benioff was recently interviewed in Las Vegas by MediaLink CEO and chairman Michael Kassan about Marketing in the Cloud, an area in which Salesforce have been expanding. It is no secret that consumer technology is at the front of the minds of...
Whilst MS office for the iPad seems unlikely, iPad users can now look forward to the new updated version of MS Dynamics CRM. Microsoft announced an optional update for its Dynamics CRM Online service that adds support for the iPad and Yammer. Users can log on...