Microsoft Announced in February that their CRM software will be available in the seconAlong with the announcement, Microsoft also released previews of what mobile version would offer , claiming that the cloud based mobile software will provide "a full range of rich, native CRM applications”. However...

Salesforce has recently agreed to buy GoInstant as part of Salesforce's campaign to increase theircustomer-service offerings. Reports are coming through that Salesforce have paid upwards of $70 million. This recent deal is in fact the most recent in a series of consecutive acquisitions for Salesforce, which has been...

It seems to make perfect sense that Salesforce would align itself with Twitter as both companies strive to give their users to-the-minute updates on all developments when they happen, as they happen, which in the current business climate is quickly becoming essential for companies that...

Salesforce.com is now aiming to attract government organisations by improving the simplicity of the government cloud. Salesforce’s Government cloud includes their AppExchange tailored for governmental organisations, which serves as a marketplace for the public sector which will allow government bodies to find the apps they need...

Salesforce.com is aiming to complete their acquisition of Buddy Media for an estimated $689 million in cash and equity. Buddy Media is a social media marketing platform that debuted in 2007. Buddy Media originally set out as a tool to help chief marketing officers and agencies...

With cloud computing continuing to put more and more focus on security, Symantec have unveiled a cloud information protection platform and a roadmap for its services. Symantec have also taken steps towards partnering with Salesforce.com on cloud security. The new O3 Cloud Identity and Access Control...

Zoho is aiming to increase the intensity of their competition with software-as-a-service pioneer Salesforce.com in the CRM market. Zoho has recently launched a campaign named Zwitch which attempts to lure Salesforce.com CRM customers with a free 15-day trial of Zoho's own service. The company has also said that the service will provide free consultation...

Salesforce has long since been on a largely successful campaign which aimes to dominate the emerging world of on-demand applications. Now, salesforce.com has announced a version of the Skype Internet-based telephone software to work with its Salesforce CRM. This special version of Skype, developed by the German voice-over-IP specialist...

Microsoft have released their most recent service update, which has made their MS Dynamics CRM software available for use across a variety of formats, including the Windows Phone 7, iPad, iPhone, Android and BlackBerry mobile devices. In order to maintain Microsoft’s commitment to delivering rapid and innovative...