Meet The Team

Eileen

Eileen Murphy

Managing Director of Informed Training

My passion is to help Businesses utilise technology – specifically CRM – Customer Relationship Management Systems, to manage the end to end business process more efficiently within one central place.

 

I enjoy helping our clients convert pipelines quicker into business and managing the service delivery to existing clients more efficiently.

 

With over 15 years experience of technology implementation and training, I am passionate about working with clients to deliver bespoke IT (Interactive Training) courses designed around the required business process, which we have customised within the CRM, embedding agreed protocols and best practices. Engaging users in this design, ensures user adoption, applying the skills delegates can use in the “real world”.

 

Together with my husband, I am a Birmingham City season ticket holder, and a member of Warwickshire County Cricket. I enjoy the countryside, and listening to many types of music.

Bernard Murphy

Company Secretary

After working 37 years for HSBC Bank I took early retirement to help Eileen to set up her Business and run the Administration and Operations. Along with my banking experience, I am also responsible for looking after the Finances.

 

I enjoy sports, being an active member of North Worcester Golf Club, a season ticket holder at Birmingham City football club and Warwickshire county cricket club.

Bernard Murphy

Hugo Trebels

Administration Manager

Hugo Trebels is our Adminstrator Support member of the team. He helps us liaise with our clients thorough all channels. He completes hugely important client related tasks, to ensure the smooth operations for a great client delivery service.

Amanda Cruxton–Chance

Special Projects Manager

I’m Amanda Cruxton – Chance and the Business Relationship Manager for Informed Training. As part of my remit, I’m responsible for ensuring that we deliver the highest quality customer support to our clients and add real value to their business.

 

I graduated with a B:Sc Hons from Lancaster University and started my sales career cold calling commercial properties around Birmingham City Centre. In the last 20+ years I have worked for a mix of businesses predominantly corporate and at a senior level.

 

I look forward to speaking to you soon and building a fruitful and mutually beneficial business relationship.

Amanda Cruxton–Chance